Privacy policy

Privacy Policy 

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://wilderwell.co.uk (the “Site”).

Personal Information We Collect

When you visit the Site, certain information is automatically collected about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages viewed and interactions with the Site

  • Referring websites or search terms

When you make a purchase, subscribe to emails, contact us or use our services, we may collect personal information including:

  • Name

  • Email address

  • Billing and payment details

  • Shipping address

  • Phone number (if provided)

  • Any information you voluntarily provide

This information is referred to as “Personal Information”.

How We Use Your Information

We use your Personal Information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate with you about purchases or services

  • Send occasional emails, updates or offers (you may unsubscribe at any time)

  • Improve our website, products and services

  • Prevent fraud or misuse of the website

  • Comply with legal obligations

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

  • Shopify (website and ecommerce platform)

  • Payment providers such as PayPal or Shopify Payments

  • Delivery providers

  • Google Analytics and similar tools used to understand website performance

We may also disclose information where required to comply with legal obligations or protect our rights.

Cookies

This website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the website.

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

For more information about cookies, visit: https://www.allaboutcookies.org

Email Marketing

If you subscribe to emails or make a purchase, you may receive occasional marketing emails from Wilderwell.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations and resolve disputes.

Your Rights

Depending on your location, including under UK GDPR and EU GDPR laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Services

This website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Any updates will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

Jaime Wiles
Wilderwell
Email: hello@wilderwell.co.uk
Essex, United Kingdom